Returns & Refund Policy
At TAZO Foods Pk, we prioritize the freshness and quality of our products; if you receive an item that is damaged or incorrect, we offer a hassle-free return process within 24 hours of delivery. Due to the perishable nature of food items, we ensure all claims are handled swiftly to maintain the highest safety standards for our customers.
Report the Issue
Contact our customer support team via WhatsApp or email within 24 hours of receiving your order, providing your order number and clear photos of the product.
Quality Inspection
Our quality assurance team will review your claim to verify the damage or discrepancy against our storage and packaging standards.
Pickup or Disposal
Depending on the product type, we will either arrange a reverse pickup through our courier partner or advise you on the safe disposal of the item.
Refund or Replacement
Once approved, you can choose between a full refund to your original payment method or a fresh replacement delivered at no additional cost.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing